"William and I found it absolutely fascinating, from hearing the case study and also taking the calls. She said the types of calls were so varied - 'what their worries are, their concerns'. She added: 'What we've taken away is just how normal it is. We are parents ourselves, I am sure we will face worries - we do face worries, because we've got small young children. If those worries escalate, how vital it is to get support - and you are providing that support."
She added: "As a parent and as a mother, having that feeling that there is somebody there that is non-judgemental, that can provide the professional support, and that can really provide helping hand at a really difficult time."